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In the last two weeks, amid all the chaos and heartbreak of the story in Haiti, something extraordinary happened on iReport.

Almost as soon as the quake struck, worried family and friends posted pleas for help to find the missing to CNN iReport. They came in by the thousands - so quickly that our systems were inundated with people paging and searching through the faces, looking for news.
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Turning 40 and having your first baby are both momentous occasions in your life. Both at the same time meant I needed to take a last hurrah rock trip before that baby and old age put a long history of stupid trips for rock shows on ice.

I’d seen The Thermals, my rock 'n’ roll infatuation at the time, twice in New York in January, but that wasn’t enough. According to thethermals.com, their shows in Prague and Vienna coincided with aforementioned birthday/pre-baby. So with a buddy I was off to Europe for two Thermals shows. Prague and Vienna. Both cities I’d never visited.
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Since we first learned of the 7.0-magnitude earthquake that shook Haiti Tuesday afternoon, the CNN iReport Team has worked tirelessly.

Within hours, we started receiving submissions from loved ones looking for family members in Haiti. Marie Pierre was one of the first to contact us. She uploaded a photo of her mother and a plea for help. "I am in desperate need of assistance in locating my mother in Haiti," she wrote. "Since the earthquake I have not been able to contact her."
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Definition of irony? I can't get on the Internet and my cell phone doesn't always work at the largest technology trade show in the world. I’m filing videos for CNN.com from the 2010 Consumer Electronics Show in Las Vegas, Nevada, and each piece brings with it a new set of logistical challenges.

We lost our Internet connection today at our workspace in Central Hall, and a panic akin to temporary Twitter fail spread amongst my colleagues. We stared vacantly at the "can't connect to server" message on our laptops in disbelief.
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CNN.com has invited comments on its news stories for a couple years now, but since October we've been trying out a new system that's designed for hosting lively, courteous conversations. The new approach means that today, most comments post immediately to stories without waiting what used to be hours for a producer to read and approve them. (CNN.com blogs, including this one, are still on the old system for now.)

It's a pretty big shift for a traditional news organization like CNN to invite real-time conversation on its own pages. We're committed to the idea because we know our coverage is often better when we involve the audience. But we also know it will take a lot of trying and learning and adjusting to get it right. And LOTS of newsroom debates about what works and what doesn't.
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Stories will challenge a reporter’s established norms on occasion.

This was the case when I began working with Sasha Kramer, the co-founder of Sustained Organic Integrated Livelihoods. Unable to travel to Haiti for the story, I asked her and co-founder Sarah Brownell to interview each other and take videos and photos of their projects in Haiti. Read the story

These are things I’d typically do myself or work with another CNN journalist to procure. I felt bad asking Kramer for so much help, but I soon learned orthodoxy wasn’t her thing anyway.
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Team iReport had a special visitor last week: globe-trotting iReporter Neal Moore. He has lived in Taiwan, South Africa, Namibia and Thailand, among other places, but this time he came back to the U.S. for one of the biggest journeys of his life: a 4 1/2-month canoe trip down the Mississippi River from Lake Itasca, Minnesota, to New Orleans, Louisiana, on a mission to iReport the positive stories he found along the way.

Fresh from this extraordinary trip, Moore had a lot to tell us about this uplifting experience.
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Soon after we sent out a breaking news alert at 2:53 Friday afternoon on the House banking bill, Thursday’s alert on President Obama receiving the Nobel Peace Prize was mistakenly sent again. We apologize for the duplication.

During "Nutcracker" season, we “ballet moms” see a lot more of one another, carefully balancing our two-classes-a-week acquaintanceships with (at least for me) a bit of mental competitiveness. Will my daughter get a better part than hers? Is it a mistake to hold my son out of "Nutcracker" for a year while hers gets his feet wet?

I’ve had a more delicate balancing act this year at The Georgia Ballet: I’m still a ballet mom, but I also documented the seasonal rite of passage for a video on CNN.com. Shooting the auditions gave me a vantage point that many other ballet moms covet. “How’d she do?” they’d ask. The mom in me wanted to give them all the details of the auditions, but the video producer in me would only allow vague niceties.
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