Comments on: Are we getting it?

By: Judy

Judy — Fri, 03 Aug 2007 21:53:05 +0000

I use CNN as my home page at work. For the last week I have been unable to either access the web site or navagate to other sections of the web site. The business portion is importment as I need to monitor the treasury yields.

I know this isn't a problem on my end as it happens when I try to access your site on my home computer.

Please tell me this is just a monentary glich on your end??!! I'd hate to have to change home pages.

By: Brandon

Brandon — Sat, 07 Jul 2007 19:46:59 +0000

CNN.com has, and will continue to be, my home page. It's the first thing I do in the morning and throughout the day. The new look is definitely a step in the right direction. It's clean and modern. I also like seeing when stories were update or posted. My only complaint with CNN.com news (lately) – it seems that the top stories have been very tabloidish. I feel like I am looking at TMZ and not CNN. Create a tabloid section, if you NEED to do that and give the top spots to actual news that matters. All in all, I love ya!

By: Linda Guenette

Linda Guenette — Fri, 06 Jul 2007 17:17:12 +0000

Please put the time back on the home page near the date. I need to frequently hit the refresh button to see if the 'front page' has changed since my last reading. Thank you.

By: Steve Martin

Steve Martin — Mon, 02 Jul 2007 03:54:34 +0000

First, thank you for trying. There will be no progress unless changes are tried – some successful, some – not so much.

Which leads us to the redesigned CNN site. Overall, it's okay – it works. Aesthetically, it's too monotone. There's hardly any differentiation between sections. I don't mean that it should be gaudy with lots of unorganized colors, but, as someone else said, this is sterile.

Someone else (Barbara Kemper-Nolan) noted the loss of the Education section. I totally agree – with the harmful farce that the 'No Child Left Behind' program has turned into, that's not a section that we can afford to loose.

I also agree with many of the comments that want a printed report to accompany the video reports. Many times, I take a break from work for a quick glance at CNN, but I'm not able to view the videos at work, though I am interested in the story.

As far as the videos, I have had no problems viewing them from home. The layout using thumbnails is an improvement, though it reminds me of some other websites. They would be better if they included the date and time. On a topic I'm following (at home), that information helps me know if it's an updated report, or one I've already viewed.

One important loss that I hope you can correct quickly involves the Quick Vote. Please, bring back the bar charts. They tell the story much cleaner than the numbers (which are also important as supporting data). Also, more of the Quick Votes should include some variation of 'I don't care' – that would have been useful on every Paris Hilton question.

I do like the flash picures in the articles. It makes navigating back to the list of reports easier.

Bottom line, you still provide a variety of news, with timely updates; and that's the real reason I come to this site daily.

Thanks,
Steve Martin

By: Scott

Scott — Sun, 01 Jul 2007 21:40:44 +0000

I too would like to at least have an option to READ the stories rather than watch a video. Some of us either have an old PC where watching video is difficult or we’re at work where watching video is prohibited.

By: Barbara Kemper-Nolan

Barbara Kemper-Nolan — Sun, 01 Jul 2007 15:42:32 +0000

I am a news junkie. I log on to CNN.com several times a day – at work and at home. I prefer your site over any of the other sites out there. However , since you are soliciting feedback, I would like to offer mine.

I came back from vacation and was dismayed by the changes to CNN.com. I find the new site much harder to navigate. I liked the old format much better. And what happened to EDUCATION? Do you know how many students and teachers read that portion of the news? It directly effects our lives. That sections was one of the main reasons I chose your site.

Also, there's a reason I choose to read my news – I can do it at my pace and to my interest level, and avoid stupid or violent things I prefer not to watch. If I wanted to watch it, I would be looking at it on TV. I find it very annoying that many of your stories are only offered in video format. I would prefer to read the text instead. Please add a text option to your videos (that are truly news items).

Thanks for your efforts and for asking for feedback!

By: Pat

Pat — Sun, 01 Jul 2007 13:46:07 +0000

Why not let the user organize the blocks on the page and let them return to their preferred layout.

By: Jim Assells

Jim Assells — Sun, 01 Jul 2007 13:35:21 +0000

Nice look..clean..crisp..easy to navigate..good job.

By: SquirrelNews

SquirrelNews — Sun, 01 Jul 2007 03:22:09 +0000

LESS video, MORE text. Simple as that.

By: Annie Roonie

Annie Roonie — Wed, 27 Jun 2007 02:30:42 +0000

While revamping PLEASE INCLUDE SYSTEM REQUIREMENTS FOR USERS LIKE ME WHO ARE NOT COMPUTER TECHS. I have tried (before you took the site down) to watch video accompanying a story headline without success. I am running Windows XP Professional; internet browser 6; have tried disabling Firewall without it there is still nothing but black screen showing no video or clicking on print without any results.
It would be helpful if you told the users who have been paying for Pipeline and using it successfully what is needed for successfully opening a story to read full story or watch video. I have Shockwave Flash.
Some info for those of us who are not computer techs or IT professional as well as elderly what is required for successful and full use of new site when it comes back online.
AR