I know some people will miss the great features Pipeline offered, but I think it must be for the best that it can now be opened up to a much wider audience. No one expects to have to pay for content on the web these days.

One thing that does concern me however is the content of the free live video service. Will we still get the same great coverage from Pipeline’s special newsroom, with its own anchors and programs? And will we still be able to get great world coverage from CNN International overnight and at weekends, all for free?

As long as great content continues to be offered, I have no doubt that the changes to Pipeline will be changes for the better.

All due respect Mr. Payne, but looking back to 2005 the real innovation in video online was YouTube, not Pipeline. Pipeline might have been the first to provide some technical features, but for something to be visionary and truly innovative it must take into account the user need and behaviors, as well as the future of the industry.

I think the integration of Video into the story pages is a real first step to applying the lessons of YouTube. And I hope you remain committed to that path. But as painful as it might be to you personally, you can’t really move forward and innovate with vision until you accept that Pipeline was born of the outdated TV model (as were MTV Overdrive, CBS innertube, etc). Web sites can be so much more than online TV stations (or electronic newspaper). Thank god you are no longer trying to restrict CNN.com to be either of those.

There are plenty of successful subscription products online — the WSJ, flickr pro, dating sites, consumer reports, angie’s list. I don’t think it was only the fact that Pipeline was subscription that prevented it from being a big success. Perhaps the content and presentation sides weren’t good enough to break through to users. We’ll see about the content piece now that it is free, I guess.

They say you learn more from failure than success. I’m anxious to see where you go now. I hope you keep listening to whomever convinced you to integrate the video and other multi-media on the story pages. While I have some implementation complaints, I think the concept is right on with the future of the Web!

YouTube was not innovative, unless innovation was video about cats. Not everyone is infatuated with youtube and dating sites.

I really enjoyed Pipeline. Liked being able to tack it to the side of my screen and cruising the net and watching the news at the same time. Perhaps a product before it’s time.

Like the ease of the new video, and the ability to watch one after the other. Which Pipeline did lack. Keep up the good work CNN, looking forward to July 1.

“not everyone is infatuated with youtube…”

true.

and far fewer USERS were infatuated with pipeline in its current form.

and your argument was?

Hello, I have one question: Will CNN have live streams or only when for example a shuttle launches? I subscribed to pipeline because it was new and live. Will I get the same now for free ? Thanks

I would hate to be in the position of having to pay for pipeline and now have it free.. I never did subscribe because i didn’t think it was worth it … i watched hours upon hours of the shuttle coverage and i watched it all for free.. how ??? by going to the nasa website. Anytime there was news happening, there was always another way to watch it, but watch it free. To be honest, i’m surprised that pipeline lasted as long as it did. But i am glad to see that CNN has moved back to free content.. I and just curious to see they will offer live content for free as well…?

Why can’t I just click and watch whatever is live on CNN? Including the ads. Clicking on a news video on demand presupposes that I know enough to have an interest. Lots of news doesn’t lend itself to that mode. You need a simulcasted product.

I think Pipeline was a good product. You probably just did not reach the right audience. My best estimate is this: There are quite a few of my friends and family members, that if I had told them about Pipeline, they will use it.

Not everyone wants to watch video. I turn to cnn.com to read the news. I have cable TV at my disposal if I want to watch video. It is the most frustrating to come to an online news site and see stories that I want to read about only available in video format. At minimum, give us transcripts. As more videos appear in the headlines I am further compelled to turn to other online news outlets where I can read, not watch.

I have the same question Bernd has. The best part of having pipeline was that i could stream cnn international in the evenings and the weekends. Since they show your world today only between 11am-noon, it was nice seeing what was happening in the outside world whenever we wanted. I hope they still have some sort of streaming video showing cnn international and their shows.

I am a very UNHAPPY former pipeliner. The new system totally BLOWS.

I have an idea: instead of totally nixing the pay-for-use sytem, why not just have both a free and a pay for service. Sort of like what the rest of the internet world does. Now I’m stuck with this crappy free system that lags out more then it actually runs.

It’s so laggy now that i can’t even sit through one day news clip without at least half of it lagging out. I used to love CNN pipeline. I thought it was the greatest idea ever. Now you guys have made a great product basically a crap sandwhich. Everything that was great about Pipeline is gone, and now we are just left with any other underpowered internet news streaming engine. Great job!

I agree with E Bryan, and have said so before: pipeline or no pipeline — please post at least the transcripts so that we can *read* the news. So many of your stories are becoming “viewable-only” that it’s frustrating for those that don’t have much time.

I wish you success with your video endeavor. Please don’t forget about those of us who prefer to *read* (as everyone is doing to my comments right now

I have to agree with the reading of news stories. CNN.com is my default news site but I find it frustrating when I find a headline that catches my eye but is only available in video. If it generated enough interest, I’ll go elsewhere to read about it.

My concern is that the beta news video does not work on my computer, using either Internet Explorer or Firefox. The symptom is the player window appears but nothing ever appears. The same problem exists on foxnews.com, but I never really felt I was missing much there.

But I agree with others - PLEASE post a text transcript as an alternative for those who, for whatever reason, cannot play the stories via the Flash interface.

I agree with the comments about wanting to read the news. Virtually the only channel I watch on TV is CNN, which is where I can get video. I also happen to have a serious hearing loss. Have you considered that people like me prefer to READ? Thanks for listening - or reading…

Pipeline was a good idea, but the program was way too heavy and imposing. Every time I clicked on a video on cnn.com I have to load this mammoth program that took my resources. Well I am glad you finally saw the light in a flash player.

The question I had while paying for pipline, was why CNN tv was not included in one of the live channels. Any thoughts on including it in the new version?

I agree with those readers who want to have access to text versions of all stories- it is indeed frustrating to have to load a video (flash based or otherwise) to access a feature or news story, especially if you’re on a tight timeline. I like streaming video when I have the time for it, but if I am taking a break from work, I want to be able to quickly scan news stories at a pace that suits me. CNN will lock some viewers out of the news if they put too much emphasis on video content.

My biggest complaint about cnn.com - big enough that I am now only an occasional reader - is similar to others above: an increasing number of headlines that pique my interest are available as video only. I have a powerful computer and very fast broadband cable, yet I am unwilling to sit through sometimes a minute or more waiting for just one several-minute CNN video to load. I can scan through a printed article in much less time. My workaround? I copy the headline, and paste it in Google News to pull up several text articles on the subject. In addition to CNN leading me away from its site, it has additionally turned me on to several online news competitors! Talk about unintended consequences! CNN, please! Provide text on all articles, and make video an option where applicable.

Wow, there are a lot of really great points made above. I wish to express that I live as an American expatriate in the UK where people are required to pay a yearly TV licensing fee to own a television. As an act of rebellion, I REFUSE to have a TV so I do not have to pay $250 per year to watch TV. When Pipeline came into being I immediately subscribed! Sure there are other outlets for free, but I have long preferred CNN as a source for a quick synopsis of the news. With Pipeline I could catch what I could on one monitor for the video news while reading written reports on the other. I have liked the selection that has been provided, and hope to still find programming targeted for a web audience. I loathe ads, and $25 (£12) is no big deal, especially when faced with the alternative. My kids read more now, and they love to watch stories on CNN Pipeline, which is impressive for nine and eleven year old boys. In short, for me it has worked well.

On the other hand, I do tend to look towards the WSJ or the New York times when I want far more in-depth story telling. CNN has never matched either. I suppose that if I were going to reinvent news, I would let the journalists really strut their stuff NYT style, and then bullet point the news on a second page giving the more CNN like version of the story. That way I could let people be as engrossed by a story as they choose to be. But that is just me.

I will hate having to watch ads. They are a serious time waster! They also are targeted to the American audience. I would sooner pay not to have them then to have to watch them.

So I say, with trepidation, that I shall look forward to the changes, hoping that they will be an improvement suitable to keep me on top of the things that happen around the world.

I hope that this input helps to highlight where someone does not fit the standard mould!

The primary reason I have Pipeline was because I could watch CNN International in a fairly high quality stream. Ever since CNNfn went off the air I have truly missed it. Since cable and satellite providers and whoever else aren’t willing to make CNNI available on their channel lineups in the United States, the least that CNN could do is make CNNI available 24×7 on a subscription basis to North American viewers. I would gladly pay a reasonable amount for that if it meant not losing CNNI.

Also, keep in mind as you switch over to more Flash video, that not everyone can listen to video for whatever reason. They may be in an environment where sound is disruptive OR they may be deaf or hard of hearing. CNN should lead the way in news accessibility by making all of its online videos available with captions. Adobe Flash has an easy way to add this to any video. Google Video has captioned videos available on its website.

While the new site was still up I was greatly disappointed for could not open any print stories in site or video. I dialogued with a CNN tech but to no solution to problem for the tech never gave an answer as to why I could not view print stories or video but always got a nice screen with blank box but tabs would not work. I had a computer tech come to my home to make sure I had all needed software and nothing was blocking the loading of a print story or video. my computer is fully fitted for any site’s news.
You need to consider adding info for users who are having this same problem. It is not conducive for me to return when you are back on line after corecting some of glitches for I have yet to have anyone with CNN give me system requirements or settings for what I am running to make it possible for me to use the site. I will miss the accessaability of CNN for my news but you are not taking into consideration those of us who are not computer tech oriented. Your audience is not made up totally of computer whiz viewers.
ann roonie

I’m a big fan of CNN.com. I think you all do an amazing job.

I’d like to echo the comments of so many others. I’m not particularly interested in video stories in the headlines. It really irritates me when a story is only available in video form. The player doesn’t work very well on my Macintosh and it’s much faster to read or scan the story than to watch it. I am interested in breaking news as video, but that’s about it.

(And no, I don’t think you have anything to learn from YouTube)

i paid for something thats going free, should i be getting reimbursed or something?

I am deaf and I hope that you do not intend to make more stories available only on video unless you caption them for the deaf and hearing impaired. I am increasingly frustrated with stories on the CNN site that are only in video form with no accessibility for the handicapped.

I second that CNN International is a must! We cannot get it other than for one hour a day on CNN. Please allow it to be available on the new Pipeline. (Why would you not allow viewers to see why you are the ‘Most Trusted Name in News’?- at least internationally)

CNN Pipeline was very very boring… on the first days there was very much nice live content… fires, car chases, accidents, etc… but in the last days all was politics… Capitol, Senate, House… Very boring… I have CNNI via Realsuperpass Europe, I dont care about CNN International, but I care about raw live video about something interesting…

Nick…check your credit card statement. I was reimbursed without asking for unused time left on my CNN Pipeline service. I really appreciated that — thanks CNN. I also received a prior e-mail indicating that was about to happen.

With my broadband service and my new laptop, I really enjoyed Pipeline and was actually happy to pay for it. I am looking forward to CNN’s new site and video and I only hope it is better than Pipeline. I also know that newer isn’t necessarily better.

Good luck, CNN! I look forward to your redesign.

Oh Pipeline, RIP.

I brought you home when you were just 19 days old and you showed me emergency landings with no wheels at Logan Airport, car chases in LA and Dallas that seem to always end with a PIT maneuver, temperature of cities I’ve never been to, local news from countries whose language I don’t understand, the kind of language Candy Crowley uses when she thinks she’s off camera, the Nation’s Capitol and the Golden Gate Bridge at 2AM, and even broadcast ESPN for a few minutes on Pipe 3, but I’ll never tell.

You showed me major speeches from multiple angles without the talking heads, kept me updated on events at Virginia Tech where my Nephew is a student, better election coverage than the networks, and introduced me to Veronica, Nicole, Melissa and Richard.

I’ll miss all the helicopter rides. Guess I’ll have to ride my world elsewhere. I’m going to try opening my front door now and see what’s outside.

I would have paid double the subscription price.

The only reason I had Pipeline was for the hit and miss transmission of some of CNNI. CNNI should be broadcast 24/7 until Time-Warner forces US cable companies to carry their real news channel (unlike the CNN/US infotainment channel. All the Paris news you need to know). George, If CNN dumps the CNNI feed you can always dump CNN.com and pay for the feed from Real Player UK.

Get the hint, the majority of the population will pay you if you provide a good service without forcing pop culture commercials down our throats. No, I don’t need to know about the revolutionary advances in tampon technology, I don’t need to know how absorbant your paper towels are, I don’t want to watch that stupid new sit com which is on at 8:00. This abuse is rotting our society.
I am willing to bet that 1/2 your users quit once you started rolling the ‘rolex boating hour’. Seriously, who is really supposed to relate to that?
Give me just news with no commercials on demand and I will pay you for it. There are a 1,000,000,000 people out there that feel the same way. I really wish you wouldn’t water down the service. What you need to do is add more value, I think you would have something good going if you would just stick with it, but I guess you will choose to leave it for the next innovator.

I’m subscribed to a product in the UK called SuperPass which includes live news from CNNi, Al Jazeera, EuroNews and on-demand videos from SportsNewsTV and music videos from Vidzone. I pay, yes, but I thoroughly appreciate being able to see how three major news broadcasters cover breaking news stories.

Wow. I’m pretty sure work will ban this new mode of yours, since we don’t get YouTube here. That’s what I loved about Pipeline - I could watch unbiased news that circumvented the Websense block. Here’s hoping I can continue to watch live news - I’ll be damned if I watch or listen to Fox News.

The obvious thing is to have live feeds of all the CNN channels via the web.

Free for folks who don’t mind getting the commercials as well,
subscription-based for folks who want no commercials.

And, as well-noted above, written transcripts of all feeds.

The sooner this comes into being, the greater the profits for both CNN
and the audience and the advertisers.

– stan

ps — of course, the advertisting should be done in a web-smart
manner, per google and other innovators in that space

I enjoyed Pipeline but have had a the stand alone player crash nearly every time
I tried to use it over the last two months. I ended up
just using the web player version. I really like how the feeds start a little before
and stay on a little longer than standard presentations of news conferences and the
likes. Thank you.

I hate having to watch ads before viewing a video. Why don’t you include a paid option for people like me who want to avoid all commercials? It is very simple from a software standpoint to detect that I am a subscriber and skip the commercials.

I haven’t used the new service yet. The pipeline was fine.

I wanted to use the site to download quick clips (say 2-3 mins) to be used in class. It would be great if you imposed a couple of minute free download and record possibility. That might be available only to subscribers. i wouldn’t mind. As it is, if you want a clip, you have to pay some outrageous amount of money for a DVD of an hour–something like $29.95. Or I could have mounted the pipeline in my classroom, which would have been acceptable. But I do want to have access to the library of past programs.

If you really wanted to find a way to make money on the internet, you’d design a clipping service that was fair and easy to use. And it would get the CNN name all around pretty fast.

Best,

AFSeg./

I hope you make all of your Pipeline content avaiable on Joost!

…and as I have always said in my other comments to you, please make the stories more in-depth and LONGER. 3-4 minute coverage of a story means one of 2 things…either the story is not covered adequately or the story itself is a waste of time!

I am willing to pay to have no advertisements. Please consider adding this to your new service ASAP.

I loved CNN pipeline, now it will be like any other news service, shame on CNN

First, addressing these comments:

Nick wrote:
i paid for something thats going free, should i be getting reimbursed or something?

Lukasz wrote:
I would hate to be in the position of having to pay for pipeline and now have it free.

Those who paid, and I was one who happily did so, received refunds on their credit cards for the portion of their subscription that wasn’t utilized once the service became free. Subscribers received an email about this and the credits were automatic - no response required.

I’m going to miss the live feeds. Especially liked the raw footage. I’d certainly pay to have it back or have it commercial-free.

I’m NOT going to miss the video freezes while the audio continued. That’s a transmission error that probably could’ve been corrected if there had been a large-enough subscriber base to warrant dedicating more funds to fix it.

How free is the content, truly, when one is hit with ads? I’d rather have a 15-second load time for a video than watch a 15-second spot (or longer). Maybe there’s a happy medium somewhere.

In any case, I jumped on the bandwagon when it was first announced and I regret it didn’t work out.

I haven’t been a pipeline viewer for long: however I have become adictive to it and I am sorry to see it leave.

I have been a subscriber to CNN/Pipeline for a couple of years. Although, I did not go to the site on a daily basis, it was there when I wanted to view it. Thank you CNN my three dollars a month was not too much, for the convienance of your service.

I subscribed to Pipeline the first day it was available. I have used it most every day since then, as I find it a great tool for on-demand news viewing. Did it provide the most in-depth stories? No, but I knew what I was getting. I used it as the resource I expected it to be. It seems some people expected it to be far more than what it was advertised to be: that is, to provide accompanying video to some of CNN’s text-based news on CNN.com. I liked that I could often get a video accompaniment to a text-based story, or see the hourly wrap-up. I am sorry it is going away, as I truly despise 15-second advertising clips preceding any type of video (news or otherwise). Hopefully the new format will at least provide as good coverage as did Pipeline…hopefully better, as now we have to sit through the ads.

Have you considered a premium option for those who would be willing to pay regardless of the model? That is, I’d rather pay a monthly premium for your site to avoid watching an ad for every news stream I click. Regardless of your news format. And how about suppressing inline ads for those customers as well.

I enjoyed it, but it never was great on my Mac. I was going to cancel pipeline soon anyway. Your website works well, maybe this will be better.

man… I’m ganna miss pipeline !!! =( RIP my love !!! =(

I guess CNN has been feeling the heat from the BBC

I began producing TV commercials in 1972 and have always appreciated the power of advertising, once the agencies rally behind new media. Given the effectiveness of search engine sponsorship and embedded commercials, the demise of paid TV services was just a matter of time. Since we are all vidiots, newly hatched in “the age of videography” we will all learn from the Pipeline and call it growing pains! We hope your new streams will be EZ to use and not continuously interrupted by annoying sponsor inserts.

I personally am going to miss using pipeline. I enjoyed everything that pipeline had to offer us.

I also would like to add my vote for a CNN International feed and though I’ll miss the continuous coverage of live events and the live camera setup for the reporters to file their reports; It’s probably the CNNI which I’ll miss the most.

And personally, I see no reason why you couldn’t just open up your archive of video clips and post your stories as free video, while keeping the four-channel player for those of us who’d like to keep getting the streams in a pinnable player. Heck, you wouldn’t even have to pay anchors and I’d still subscribe. It was the CNNI and the live cameras which I mostly watched via Pipeline.

Signed;
A Happy Subscriber Since Day 1

I have to say that from the first time that I open the Pipline I was sold. The International part was always first then the balance came later. I now have the Grand Kids (6) looking at it and they are also very happy with it. Thank you CNN for this new way of looking the new. I will have them all looking at it now on their computers. Please keep up the standard of the Pipline when you change in July.

Pipeline is an awesome collection of streaming content. But, it always needed a playlist function.

CNN should really keep us paying subscribers.. and should keep us paying. Why not give us a premium commercial free zone with playlist function.

Also, the channels should be LIVE all night.. instead they are so often dormant at night, when millions of people would watch!! the fact that pipeline ends everyday at 5pm eastern (approx) and then becomes 1 channel of International CNN, a bunch of dormant channels.. it’s such a WASTE of an OPPORTUNITY.. this is similar to the waste of throwing away a bunch of paying subscribers, instead of keeping us, increasing us, and finding higher premium levels for every consumer.

In retrospect, someday you’ll wish you’d totally embraced, valued and fulfilled your subscriber base and what is driving them to value your content so much. How can it be optimal or wise to just eliminate such a subsection of your viewers?

Also, by having a rich free website (Bravo!), but also having a super rich premium environment, you add a real dimensionality that would inspire many viewers to reach for the higher level. Satisfy them.. rather than just walk away from the opportunity.

Also, if you have live streaming channels available at night USE THEM! and if you can’t find a way to totally energize your whole brand through such activity, I’d gladly do it for you. Someone missed a bunch of boats with this service.. and I’m not being critical at all.. simply pointing out a bunch of opportunities that are richer than what pipeline actually achieved.. there should be a night crew, at least.. yes you can afford it - charge us for it. You say not enough subscribed, but that would change if you offered higher value and lower price points.. along with free services also.. do it in Flash so it’s all integrated.

The pipeline player really, REALLY needed a playlist function - go to CBS news online and try their playlist, draw topics from hundreds available, cue it up and watch for an hour.. it’s awesome except for one awful thing: 45 commercials per hour.

anyone with real power or financial resources immediately begins to move away from commercial-based media. Witness Tivo, DVR, XM, Sirius.. people don’t like commercials usually, and would highly value a non commercialized channel system. But Pipeline only barely achieved this for lack of the playlist function (sure it would have cost a lot of streaming fees.. so charge us for it!)

I found in business it’s smart to offer free, cheap/affordable, and also premium products/services. Do ALL THREE, and each benefits from the other aspects.. it’s holistic. Three notes makes a chord, a single product is not as powerful as several smartly integrated products.

the basic idea is that you’re throwing away a bunch of premium customers - seeking the free market.. but this violates important principles of business, of service when you realize there is no reason to simply end the subscription services.. Increase them instead, but offer better free service.. It would totally pay for itself if smartly executed, and increase your brand, the trust of CNN, the perception of your excellence in information gathering and dissemination. I sure hope you all will think about these things, fast, and reconsider before you throw the baby out.. with the bathwater.

Especially, INCORPORATE PLAYLISTS! and find a way to offer a no-commercials playlist option.. so we can cue up a bunch of selected clips and watch them.. doesn’t this make sense?

peace..

I will definitely miss mini-mode, and the advertising free and live streaming news coverage.

It’s too early on the adoption curve to abandon fee based, internet video. Look at all the good content sites that are popping up (wwitv.com). Personnaly, I will always pay a small fee for commercial free, high quality, internet video content. Please consider having seperate commercial free channels on cnn.com.

I really loved pipeline, totally worth paying for, so I’m sorry to see it go. In the interest of providing a creative suggestion with my feedback, I’d like to propose that cnn create a *very* light weight RSS reader that can alert people to breaking news which is available to watch on cnn.com. One of the highlights of last summer was instantly being able to watch car chases from the direct feed and I really don’t want to lose that. CNNi availability was nice also…

I feel bad that Pipeline is saying goodbye…(and I just subscribed like 3 weeks ago). The main reason I got CNN Pipeline is so that I can watch CNN International and avoid those annoying adds on CNN’s free video. It’s sad that I’ll miss it, but the show must go on…just please don’t nix CNNi on your new site, please…

I’m sorry to see CNN Pipeline go i was one of the first to subscribe to the service and received a shirt from you guys. CNN Pipeline was the first thing i went to in the morning when i turned on the computer. I’m going to miss it very much as this service was part of my day, every day. Thanks a lot for a great service i’m sorry more people did not watch. The best of luck with your free service. I don’t watch Fox News either.

It’s not clear to me how I will be getting my breaking news video now. That’s what I’ll miss the most - especially the dumb parts. Love the police chases. Love the ramblings of the stoner cablemonkey as he chats up the podium-assembly-specialist while setting up for a press conference that’s still fifteen minutes off (”dude, is this mike on?”). Seriously, I would always be willing to pay for that stuff. Whatever the future plans are, you need to make sure the “Breaking News” popup works smoothly and is more customizable by the user - let me decide what kinds of news I want to be tapped for.

Pipeline was innovation. The problem was and is how to scale. Unicast (1 stream per view) will not scale. There is no chance that free video will work with unicast. Free video will work with IP multicast (1 stream for unlimited viewers). The problem is support of IP multicast by Internet Service Providers. The research and education has very good support for IP multicast. Cable and telephone companies frequently use IP multicast, but only in limited form for internal use - they don’t make it available to the end-user’s computer, and they don’t “multicast peer” with other networks. But in the research and education community, I can send out an IP multicast channel from Madison, Wisconsin and it can be seen in the US, Australia, Japan, Puerto Rico, The Czech Republic, the Netherlands,and so on.

How do we convince cable companies and telephone companies to offer IP multicast? First, we convince suppliers like CNN to offer the IP multicast stream, then we bring the cable and telephone companies over to University campuses and show them how it looks.

In a world where IP multicast is supported, we could see news and cultural affairs from countries around the world. And suppliers of programming would not need to negotiate carriage agreements with each carrier. If IP multicast is supported, television would just flow, like World Wide Web sites.

Dave

I have been a Pipeline addict since it was introduced. I work in a basement where the only access I have to the outside world is via the Internet. It was nice being able to stick the player in the corner and let it play while I worked. I will miss the Pipeline and I am one that would have paid more for the service. Yes, I know you can browse the web and find video, but it was time saving to have the video pushed to me. I do not have time to be reading the news or surfing the web looking for news. I guess I will go back to listening to satellite (Siruis) radio on the Internet.

I will miss CNN Pipeline as i always enjoyed the “live” broadcasts,especially when the CNN camera was focused on New York Harbour.I used to sit and watch the motor boats sailing past the Statue Of Liberty from my home in N.Ireland and wish i was there. However,Pipeline or no Pipeline,CNN will always be my favorite news channel,both on CNN.com and the TV.I hope the replacement for CNN Pipeline will be just as good.

Echoing Joe, I would have preferred an option that would have charged a premium price for upgraded and expanded service.
I’m delighted that there’s so much material available for free all over the web. I’m also willing to pay to find a great deal of content collected and organized for me in one non-commercial space.
When I had the opportunity to talk to some CNN sales and marketing execs last year, I knew Pipeline was a goner. I was in a group of what should have been the target market: intellectually curious news junkies with plenty of time, money, and bandwidth.
Not only was I the only subscriber among them, I was the only one who had even HEARD of Pipeline. RIP indeed.

In the past, I have enjoyed watching CNN International as an alternative to CNN. On weekends when CNNfn was off the air, I could watch CNN International on cable. Unfortunately that is no longer possible. The mix of programming and the International news perspective was complementary to the CNN content. If there were a way to watch it on the internet, I would choose that mode over the domestic network. For now, I’ll continue to supplement my CNN with the BBC World News to get this mix, as I can recieve it on PBS as well as BBC America at several times during the day.

Are you saying it won’t be commercial free? NO WAY WILL I BE USING IT AGAIN!

Yep, you’re making a strange strategic choice here. You have a user base who are willing to pay for a premium service. OK, the interface could have been somewhat less cluttrey but overall, Pipeline was a fine product at a modest price.

Free Flash streams are not the same! Why oh why don’t you give Pipeline a period where you try to upsell to the viewers of the free streams and see if your sales increase? The marginal cost of keeping this service running cannot be that high?

I add my vote to having continuous simulcasts (with or without ads, doesn’t matter) of CNN International and CNN US. These should be continuous live streams, exactly as they appear on tv.

I live in Australia but don’t want to get cable television and would love to be able to watch cnn international at any time via the net.

Once those two essential needs are met. Then by all means provide the pipeline anchors, and other streams.

By the way, pipeline was ridiculously US-centric for an international product.
and the presentation style of the pipeline anchors was ridiculous. I usually shut down pipeline when they came on. I mostly wanted CNN International.

I’m VERY disappointed about losing CNN International. It was my only reason for subscribing to Pipeline.

I live in the US but I’m not American. I truly believe that the lack of international news (and international sport) in the US contributes to the general isolationist “we don’t care about the rest of the world” attitude that I detect here. The world might be a happier place if people in the US knew more about what was happening in other places, especially less fortunate countries. CNN International is a good service. I think more people in the US would watch it if they knew about it and it was easily available.

I’m not really blaming CNN TW as a company. They obviously have to respond to market demand but I can’t help feeling that its a chicken and egg situation. There will never be much demand for something that most people don’t know exists.

I would happily pay $25 per year for a simple direct stream to watch CNN International. I recently connected my TV to the computer so I can sit back and watch CNNI via Pipeline on a real TV. Sadly, that’s about to end.

Thankfully, I still have BBC World which I subscribe to and watch online the same way.

Ross

I agree with many of the comments. The commercials may help to make the service free for some but I preferred to pay a fee to be without them. Isn’t that why many of us use a Tivo at home…no more damn commercials. I am also disappointed with the number of news stories on CNN.com that are only available in video. It takes so much more time to go through the commercials (which seems to be replayed every time you choose a new story these days!) and wait for the video than it would for me just to read the story. Makes you wonder who the target audience is when those they cater too appear to be illiterate and only able to absorb information if it is presented in a YouTube entertainment style format. Go ahead with your new format if you must but at least provide us with the option of viewing text only.

Advertising is what’s at issue for me. I am more than happy to pay for the Pipeline service to be able to watch commercial free. I would expect that, like years before, all CNN video clips will now include both the monotonusou CNN jingle at the beginning of the clip followed by advertising either before or after. I would suggest that CNN’s motoive is not a wider audience for news, but a wider audience for their advertiser.

Many of us do not want to be subjected to advertising and I for one would be willing to pay more for the service to be able to watch commercial free.

I am an UNHAPPY CNN customer with this new development. This is lowest common denominator thinking - the dumbing down of news.

Advertising is what’s at issue for me. I am more than happy to pay for the Pipeline service to be able to watch commercial free. I would expect that, like years before, all CNN video clips will now include both the monotonous CNN jingle at the beginning of the clip followed by advertising either before or after. I would suggest that CNN’s motoive is not a wider audience for news, but a wider audience for their advertiser.

Many of us do not want to be subjected to advertising and I for one would be willing to pay more for the service to be able to watch commercial free.

I am an UNHAPPY CNN customer with this new development. This is lowest common denominator thinking - the dumbing down of news.

As a Pipeline subscriber I will add a comment. I had very frustrating moments with access on my OS X, Safari system. Additionally, I could not *ever* access some of the video I wanted to view, and tech support was sketchy at best. I will reserve judgement on the *new* approach CNN has. Once Pipeline and pay service was initiated video accessability went downhill for Mac users. It remains to be seen how this new system will fare.

I used pipeline for several months.
After comparing with the other websites offering streaming news, I guess the only feature of pipeline than I am going to miss is the commercial free news.

Hi,

I have been a pipeline subscriber for some time now. Since I work as a developer in various operating system environments, the only that works for me most days is he web based player.
It does not matter to me whether or not the content is commercial free so long as it is live and has variety. I espcially appreciate your special reports and content from Africa and Asia.
It would be nice to be able to save favourites like Youtube.

Keep up the good work.

DjH

I paid for a full year, now i find out that the pipeline that i like and enjoy with its easy controls and its “live” feeds are better than not getting it at all. So if this free is going to take away from the “live” part i think i would like a refund on what parts of the year are left. No offence to anyone. I just find this a huge bummer to those who have paid for the service to suddenly loose it.
Tim
Columbus, oh

As a person with a hearing disability, I just wish that it could be closed-captioned! I don’t want to WATCH a newscast, I want to be able to actually understand it! As dedicated to getting the news out as you claim to be, I just wish you wanted to get it out to everyone, including those of us who can’t hear. Some of your news content on the site is video only, which doesn’t help me a bit.

I’m really sorry I won’t b able to put in “mini” mode and continue working on other things on my computer, always dragging Pipeline to whichever corner was best. Or, will I? I guess not. Don’t see how without a source such as Pipeline. Still, CNN remains my homepage and I love the new look.

It will be a sad day for me. Having access to live feeds on my laptop and at home was one of the reasons I paid for pipeline. $24 a year was a resonable price for 24 hours a day of Live streaming video. As far as I know Pipeline was the only live 24 hour streaming news on the internet , with the exception of ABC News. I guess it was too
good to last. Well that’s the price we pay for progress………I Guess????????

C YA

Let me be sure I understand this: On the “plus” side, we’ll get to save 7 cents a day, and on the “negative” side, we’ll get to watch advertisements. Tell me, again, who is going to be “happy” with the new arrangement, please.

I am looking for a commercial free new sevice.

If CNN cannot deliver I will continue to look elsewhere.

Goodbye CNN Pipeline - Hello whoever will give us commercial free online news.

I love Pipeline and I’m very sad about the change to a commercial laden service. Ever since I started using Pipeline, the televised and commercial ridden version of CNN has become essentially worthless to me. CNN Pipeline never gets a news blackout of some worthless story like Paris Hilton. If I don’t want to see a story, I don’t have to on CNN pipeline. Having the choice to NOT view commercials is a beautiful thing. I really hope CNN comes to their senses and offers commercial free video service that we can pay a small toll for. Now the new video service will have commercials, why would I use CNN’s free service when MSNBC’s free version works much better and faster?

I want to watch the news, not commercials. The main reason I signed up for pipeline is because it is commercial free.

I did enjoy the commercial free stream, however, I found out very quickly after subscribing that my satellite internet service was not equipped to handle it. The downloads were too large for my internet provider, and after just a couple of videos, our internet service was reduced to nil. Therefore I was unable to use Pipeline anyway. DSL or Cable is required to handle the CNN Pipeline stream, with any reasonable results, and I wish that had been made more clear in your advertising.

While it may have been my own fault for not understanding the capabilities of my internet provider, I truly resent having paid for a full year’s subscription only to find that the subscription is now free (I have only been a member for 2 months).

I would be satisfied with a refund, even if the two months of my initial subscription was pro-rated from the refund.

I have not been given any indication that you intend to refund my subscription. Please show me an example of good business ethics, and refund my subscription.

Thank you.

I really enjoyed Pipeline. It wasn’t perfect, but I enjoyed it.
So now the service will be free, but caution, your mind will be dulled by the repetitive commercials playing over and over in your head, at sound volumes that will distort your perception, and force you to go out and buy stupid products that you don’t even need. Then you start to foam at the mouth and howl at the moon, and yell at the top of your lungs: Honey could you help me find my back shaver.
Good luck CNN.

Those of us that are ‘information junkies’ will have to switch to the old fashioned ‘pull’ technology of browsing a web page rather than the ‘push’ technology’ that Pipeline provided for your high quality reporting. I guess that’s the price of progress.

I never did know how much it was supposed to cost. I clicked on a free preview of a video on pipeline and got hooked and signed up for the 90 day free trial. My question was how much will it cost so I clicked on a link that said I would find it but got right back to the same sign up for free 90 days page.

So I figure that I could take a chance and when the 90 days ended if I didn’t know by then how much it costs I would simply cancel. Now that it will be free, it no longer matters.

Question is, will the content still be unique in that I can watch behind the scenes stuff where reporters are setting things up for news events? Will I still see car chases and other news that are normally edited down or not even available on commercial news?

I agree that there needs to be text only news as well. While I enjoy being nosy and watching all the goings on, my hearing is bad! I struggle to understand what is being said. I need the text only to support the videos that I watch.

I refuse to subscribe to cable or satellite because I am tired of paying for certain channels to have the ability to get the channels I really want. It’s like being forced by a grocery store to buy beer in order to buy milk and cigarettes in order to buy bread.

Some channels on cable and satellite are beer and cigarettes to me and as I don’t use beer or cigarettes I hate paying for them to get the milk and bread I want.

I want to subscribe only to what I want and not what I don’t want. Cable and satellite are not willing to provide this so I am hoping to find what I want from the internet and other resources. I subscribe to a weather page for $5.00 a year to get all the plus features and no ads.

Question is, can cnn provide a subscription to all of it’s channels, be commercial free and provide exclusive content that normally would not be seen elsewhere at a reasonable subscription price? I was hoping this would be the case with pipeline.

Thanks for the free-bee anyway CNN. Best of luck to you for whatever you decide to do.

Good things never seem to last. Oh, well. I suppose that this will push me to getting it through real.
I can’t imagine why CNN wouldn’t want to continue the payed service and see what happened with it. It seems to me that these are 2 different services with a different customer base.
Besides, interactive news is not necessarially a good thing. Unless you need shiny noisy things to keep the primates interested……

I was with “PAY Pipeline” from the first I knew of it. My only attraction to it was it stuck with stories instead of a 2 minute narrated clip and I didn’t have to sit through childish commercials.
I guess you guys are enjoying the excitement of new frontiers but count me out. I’ll go to NBC, ABC or whatever.
I’m happy to pay for commercial-less and continuous subjects until the out come. Somebody will bring it back someday, but I guess I’m out of here CNN with a bitter taste.

Ron

I will miss my Pipeline and I did not mind paying for it.

Now I am sure the free service will not be as good.

I think you may have made a stategic mistake as the Pipeline payees were dedicated CNN customers, now we can just go anywhere and get our news, and most /I will.

If CNN wants to really excell then go to a full HD content like HDNET where their news reports are spectacular and pristine clear. CNN repeats too much from hour to hour!

Putting John Roberts talents on the morning show were a disservice to his capabilities and to the viewers, you should of put Paula Z. there instead.

Lastly Rick Santez should be a nightly anchor as he is that good! Put Paula on the weekend out of sight with all of her yelling talking heads she brings to her hour.

Overall as a dedicated CNN viewer, I see your programing becoming stale and repetitive, you need to shake it up a little. MSNBC has you beat by far on the 8 PM EST time news slot.

Sorry to see Pipeline go, it was special to many of us news junkies!

Sad to see Pipeline go. Hope I won’t have to pay the rip-off prices that Real Superpass charge to see CNNI. Hope we still get to see CNN Pipeline’s great presenters on the new cnn.com live service. Farewell Pipeline.

Thanks for the reminder that I subscribe to Pipeline. I had been watching the ad-supported video. Oh well. I guess I have a few days to get my subscription’s worth. On the bright side, I won’t have to change my viewing habits.

Too bad,

Now I will have to watch fox news. Pipeline was an awesome product and I will have to put my money with someone else. I enjoy my Tivo too much to watch commercials anymore. So no, I will not use the new product, I will just go elsewhere.

I am very sorry to hear that CNN Pipeline is being discontinued… Pipeline has helped me to become so much more active — politically and socially — because of the resources that were made available to me.

I’ll be very honest here…I joined up with pipeline primarily because there were news stories that I was interested in, that weren’t available to read. I thought that was a pretty sneaky way of getting people to sign up, and even sent you an email saying so.

But, in the bigger picture, the readers and viewers are not your consumer in your new business model. We become the product that you sell to advertisers, and simply put, since the revenue generated for Time-Warner by the advertisers will exceed the amount of revenue generated thusfar in subscription sales, we the end-user have merely become a business decision for you. Frankly, that does not show the same loyalty to us, that we have shown to you.

Tell us straight to our faces how much it would truly cost CNN to maintain Pipeline in it’s current format (without ads) and break it down for us. I’d pay up to $50 a year…especially if you added CNN and CNNi as permanent channels; and maybe more if I felt that I had a way to somehow influence the choice of programming available on 1 of the pipes.

Lastly, you should give yourself more credit. It’s no longer just that people turn to CNN when news happens; it’s that some enjoy watching CNN throughout the day. I cancelled my cable TV subscription long ago because I download the shows that I want to watch, and run Pipeline in the background.

Oh! (sniffles) I had forgotten that this was the day CNN Pipeline closed it’s eyes to all it’s faithful viewers. It’s like watching a dear and faithful pet die and move on

Yes, I too would have paid double to keep my Pipeline alive, it’s the only way I can get CNN news live as I am not able to get television cable. I cannot bring myself to watch local or national news any longer since I found CNN Pipeline, they do not hold the same high quality of no-nonsense news reporting for me, so this is a very sad time.

I also hope that CNN.com will offer the same variety of Live Channels on their website. The live rescues, the live updated reports on trials, or just watching the morning sun rise over Central Park were all favorites for me. The Breaking News Alerts were probably my favorites as I was able to tailor them to my particular interests. Being alerted while working within another program was often a source of my greatest appreciation for this services. If CNN should ever consider Ticker Ad’s, or some such to supplement Pipeline I would be more than willing to re-subscribe! The quality and availability of choices were wonderful to wake up to… first thing I did every morning

Lastly, I will miss the anchors and their own unique input to the CNN Pipeline… especially Louie. Please give them worthy jobs to make up for the loss of the ones they held while delivering Pipeline News to us each and every day.

Thank you to all the large and small contributors to this fine product. I truly shall miss you!

As a ‘News Junkie’, I loved CNN’s Pipeline. All to often multiple news conferences, congressional hearing, fast breaking news made it hard for CNN TV to carry it all. CNN Pipeline allowed me choose what I wanted to see.

I am lucky in that my cable provider (Comcast - Atlanta) carries CNN International as part of its digital package. I don’t know what I would do without it. I hope that CNN will work harder to make CNN International available to more people here in the U.S.

I hope CNN will keep on letting me see reports à la carte. I need to have my daily news fix often at irregular times.

I agree with Nick’s question on June 26th at 5:42 pm - I paid for a subscribed service which is now going free - can I expect a prorated refund???

CNN is the only channel, I have chosen to provide me current affairs. I don’t know how I will feel when I change from Pipeline to website, but I trust CNN that they will do what is best. After all Pipeline was what CNN does best, provide us with a view of the World the way, they see it and we see it.

Tried your CNN Website. The formatting is terrible, with words on top of other words and improper pagination and columns/images that don’t line up. Many graphics do not appear at all. The website is clearly designed for users of Microsoft products only. Many “high end” and otherwise well informed users do not use Microsoft products, and especially Microsoft Internet Explorer because it is a major virus/exploit magnet, regardless the steps taken to secure your system. I have been a Network Engineer and Computer Security Consultant for over 30 years, and I know. There are still 2-5 “critical” flaws being addressed by Microsoft EVERY WEEK, mainly to do with IE and Outlook.

Why not have a Standards Compliant website that all can enjoy regardless of their Browser and Operating System choice?

That said, when I go to my “game machine”, an AMD X2 dual core running Windows XP 64-bit w/2Gb and 1Tb HDDs, I am informed that “Windows Media Player is unavailable”. That’s news to me, since I have a huge music collection on the machine using Windows Media Player Version 10 - the highest version available for 64-bit machines. Your site says WMP v9 or better. WMP v10 certainly meets the criteria. Why is your website broken?

Since I cannot view or play your content, I will simply move on back to BBC, and their beautiful, well run, STANDARDS COMPLIANT website that I can enjoy from my Linux machines, and even my Windows “game machine” if I so desire.

Pipeline was one of the best news sources I have ever seen. Your change to a proprietary format, a poorly designed and poorly managed website, and commercials has lost you a viewer here….

By the way, I mainly do video production, graphics design and production, and website creation maintenance now - so if it won’t run on ALL of my machines, it’s a badly made website IMHO.

Adios…

I’m not going to watch ads on CNN when before I didn’t have to.
There is a lot of free web content without ads. I’ll be watching that.

I will miss Pipeline, but I have to agree with many of the previous comments that it was by no means a perfect system. I remember reliving 9/11 “as it happened” last year and being fascinated and horrified at the same time (I hope that that video will be retained in the new CNN.com so that people can remember what happened that day…seems to already be a distant memory for a lot of people). I’ve also enjoyed watching many press conferences and live coverage of the space shuttle missions (even though, as was already pointed out, it was available on NASA.gov for free).

I would also like to see CNN stream their live tv coverage as well as making their shows available for streaming. Why not let us watch last night’s Larry King Live or AC360? Have a sponsor and show a couple of 30 second commercials (like the broadcast networks do with their prime time shows). Shouldn’t be a problem.

What’s interesting in reading everyone’s comments is how so many people use CNN.com and CNN Pipeline in so many different ways. Everyone has a different situation. Unfortunately, CNN has shareholders to answer to, and therefore needs to make money wherever it can. I’m sure it would be nice to accomodate everybody (sorry if I’m sounding like a liberal because I’m not one! LOL), but that just doesn’t work in corporate America.

Rest in Peace, CNN Pipeline…we’ll miss ya!

i just hope we can still pick up cnn international…it’s the only part of the old cnn that seems dedicated less to ratings than to news of the world..

It seems as thought there are a lot of dissenters (as well as many supporters) of Pipeline. As a user since its inception, Pipeline was like caffene to me. Every day I immediately flipped up my laptop and loaded up Pipeline while toasting my raisin bagel and fixing breakfast — only to sit down and receive the deluge of info from around the world all in one shot while I munch down breakfast and sip on a Diet Coke. It’s a shame that something of this ease is going out the door. Now it seems I will once again have to wade through the plethora of videos using a web page (it doesn’t sound fun). It seems like going from a 60 mpg, exhaustless, fuel-efficient, hybrid back to a 15 mpg, mass-polluting, SUV H1 Hummer (this is at least the way it feels at the moment). Maybe I’m being too presumptuous and unwarranted and the new (or old) way will be more effecient and less of a hassle. Who knows untill I try it, right?

I guess my fondest memory of Pipeline is when Israel was withdrawing from Gaza. The live feeds and the on demand were UNPARALELLED, especially to a topic so dear to my heart. Once again, it is truly a shame to see it go, but I’m trusting that David Payne knows what he’s doing. (You do, right Dave?)…

It all depends on the new user experience… if we (your customers) have to surf to 50 separate web pages for the same 50 odd videos available on CNN Pipeline, then we will be upset, if we can access the same videos from two or three web pages, then the user experience should be OK..

I would like to keep paying money so as to NOT watch any commercials or banner adverts. Can your marketing VP grasp that?

Lastly, the video codec in Pipeline was lameoooooo, you’re supposed to produce “broadcast” quality content, so why don’t you use a really excellent video codec to compress and decompress your product? If someone from IT says something about standards, tell ‘em to piss off… MPEG is so last century..

Good luck!

Thank you CNN Pipeline for your great coverage of news; I have enjoyed your service and the feeling of being “connected” to what’s happening from my desktop. CNN, as far as I’m concerned, is a quality news service that is thorough and responsible in its reporting; I am looking forward to the new CNN website.

While I had always found pipeline interesting, I did not feel the necessity to pay for the service as the content was usually available through another media outlet. In fact, Pipeline always listed the source of the content, and it was relatively easy to simply travel to the source website and view the content free of charge.
CNN’s decision to open Pipeline to the masses, free of charge, is actually a much more intelligent business and customer relations decision. While I will likely not appreciate the advertisements which will be required to support free Pipeline, I am more than willing to wait 20 seconds to see content free of charge which I find to be interesting. I would be willing to wager that the audience for Pipeline will be exponentially higher than the status quo.

CNN Pipeline was an extension of my home’s CNNIs reporting here in Germany while I was at work. I like what I had from you.
Sorry that, monetarily speaking, it did not work for you. As you can read above, from many of us expats it did for us. Thanks for it while it lasted!
We’ll all be figuing out if we like your switch over the next few days.
Please pay attention to the responses you’ll be gettin gover the next few weeks.

I for one hate to see Pipeline go. We use it on a daily basis in our County Emergency Operations Center, feeding data into our media display, and in my office so I can see what’s going on. Without this feed, now I’m going to have to find a similar source! Hope CNN decides to bring it back!

I’m a little disappointed. I don’t mind paying a few dollars a month for quality video streaming, and Pipeline was great. I am worried that now that it’s free the service will be slower and it’ll be busier during important news events. At the moment whenever there’s a big breaking story, even if all the other sites are inundated I know I can get a good reliable connection from CNN.

I also hope CNN International is available as before or even better, it would be great to have it all day, not just evenings and weekends.

But maybe it’ll be for the better, who knows. I look forward to finding out!

I too would be quite happy to have the choice of continuing to pay in order to avoid commercials.

Too often the length of the commercial is a large percentage of the length of the video - not a good use of my limited online time.

Some of us are not interested in the antics of Pairs Hilton and her associates. CNN’s main channels are all tied up with such trash. I for on enjoyed the Pipeline with the Space Shuttle and International news. Lets hope the new format can keep up with “real” news.

Oh god, more flash crap, alot of folks I know can not stand flash. And like I, keep it off our machines. I rather use the player like it was.

I’m glad that CNN has decided to improve their online services to reach a broader audience, however I do hope that the quality, accessibility and breadth of coverage will also be improved… I’m from the US, currently studying in the UK and have found Pipeline to be a valuable an inexpensive service, especially given the fact that there are no commercials… It also helps as many of my fellow students get most of their news from the US online, mostly through streaming video–I am certain I speak for all of them when I say, thank you and we look forward to the improvements to the online video service through CNN.com.

CNN PIPELINE staff, it was a pleasure to pay for a unique service! Please continue to innovate and expand your capabilities beyond the usual regular television. The future of media will be online or the Internet. That means, the style of broadcasting will have to confirm to those changes.

Savvy Internet users will want there news presented in a different way, perhaps with the perception of a less structured broadcast, but of course, it is still structured to some degree. Because CNN operates under structured political rules behind the scenes relying on advertising money from big business, it will probably never broadcast news in raw form.

However, the raw format is what more people desire and seek. If CNN does not step into the new cyber world, the amateurs will continue to expand into this new wild west industry and eventually become so popular that some major advertisers will take more risk.

Anyway, more people want less commercials unless targeted, meaning the commercials viewed are exactly what viewers want or need. Content based broadcasting up to the minute without political influence, raw. Scary? Someone else will do it, the amateurs or professionals releasing content incognito. All the best! — Pall Stanley

This stinks. I really hope CNN somehow allows CNN International to still be streamed in some way. It is 1000x better than CNN. I don’t see why it’s so hard to charge people a few dollars a month to watch CNN International. BBC News does it and good thing because now it’s all I have for international news. CNN gives about 1 minute of world news and the other 59 is dedicated to important issues such as Paris Hilton. How expensive can it be to just stream CNN International?

I loved Pipeline because I’m a visual learner. When I want to read something, I curl up with a good book. I can’t or wouldn’t curl up with my computer. In fact, I think these comments would be a lot more interesting if they were streamed. Then I could watch everyone whine about the commercials, and they could see me with a little light bulb over my head suggesting this format just might work. Hope so. CNN, you rock.

What about the live feeds? That is why I subscribed to Pipeline and would continue to subscribe. Will they continue? As loyal customers I think we deserve that answer.
I can say, I will not be the least bit interested in the service on the web page if it does not include live feeds.

I liked Pipeline, but CNN has to be commended for one thing here: junking the platform specific windows media junk and going with flash. Pipeline was a pain for those of us that use Linux and MacOS. Thanks for getting rid of that, CNN… it was a good decision. I hope that you continue to make a lot of live video available, and like many above I would love to see all the CNN channels streamed, commercials or no.

I was a subscriber. Never could get it to run very well and support was slow. Guess my broadband wasn’t broad enough. I kept the service, however, because it was still better than sitting through commercials on Yahoo, and I felt like I got my money’s worth with Pipeline, and they issued a refund as soon as free Pipeline was announced. My aversion to commercials is why about the only commercialed thing I watch on TV is the Situation Room. I’m glad to know there is still at least one real newsman left–Wolf Blitzer, I’m addicted to Jack Cafferty’s grumpiness, and I think the strategy session should be on more frequently. Besides, the Sit Room doesn’t shove Paris Hilton down people’s throats. Thank you.

CNN Pipeline, what an awesome tool for those of us who are required to be in