November 4th, 2008
11:45 AM ET

Election Day is here! After months of planning and preparation, we here at CNN.com are excited to provide you with your election news and information on this historic day. We will be providing you with a lot of information, and we know that you may have questions about how some of the election processes work, where to find certain information or why we do things in certain ways. Below we have put together some of the more common questions and answers we expect. Got more questions? Send them to us through comments on this blog and we’ll do our best to respond!
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Posted by: Lori Adams Murphy - Sr. Director, User Experience & Site Development
Filed under: Elections • Features • Feedback


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February 13th, 2008
04:17 PM ET

On Super Tuesday CNN.com collected user feedback through comment cards on our web site. We’ve used this feedback to improve our Elections coverage on the site and make it more useful and user friendly for our viewers. We hope you appreciate the changes and continue to come to CNN for the latest Election news and results. Below we’ve answered a few of the top questions puzzling some of our users along with answers. Got more questions? Send them to us through our blog and we’ll do our best to respond!
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Posted by: Lori Adams Murphy - Sr. Director, User Experience & Site Development
Filed under: Content • Elections • Feedback


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July 6th, 2007
10:49 AM ET

As many of you know during the beta period – and now post-launch – we are soliciting your feedback through links on the site and through this blog. And your feedback has been invaluable to us as we continue to evolve the site. In addition to helping us shape our next features, fight bugs, and simply "telling it to us like it is," these comments have also helped us take ourselves a little less seriously and acted as a source for some internal comic relief. I receive hourly updates on comments and while it's not possible to read them all, I have read a lot of them. Below are some favorites, each with their own special award.
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Posted by: Lori Adams Murphy - Sr. Director, User Experience & Site Development
Filed under: Content • Feedback


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June 7th, 2007
09:48 AM ET

Glad to see a healthy dialogue already starting through our blog. Keep the comments coming!

When we started this project we wanted to take a new look at everything – content offerings, back end tools, features, etc. – to see if we were meeting the needs of our audience. Frankly, our latest redesign had been in 2002, and some of our technologies were based on 1996 thinking. So we knew there were opportunities available that we were not yet taking advantage of. But we also didn't want to start adding features for the sake of adding features – we wanted to evolve CNN.com in a way that met the demands of our users.
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Posted by: Lori Adams Murphy - Sr. Director, User Experience & Site Development
Filed under: Beta • Feedback


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About this blog

Welcome! Join us for a behind-the-scenes look at CNN.com. This is where we'll talk about the site – from our coverage, to new features, to the story behind the story. We look forward to lots of feedback from our thoughtful and informed readers in this space.