Behind the Scenes An inside look at CNN.com
November 4, 2008
Posted: 11:45 AM ET

Election Day is here! After months of planning and preparation, we here at CNN.com are excited to provide you with your election news and information on this historic day. We will be providing you with a lot of information, and we know that you may have questions about how some of the election processes work, where to find certain information or why we do things in certain ways. Below we have put together some of the more common questions and answers we expect. Got more questions? Send them to us through comments on this blog and we’ll do our best to respond!

How deep is CNN.com’s Elections Result Coverage?

CNN.com’s Elections Results coverage includes extensive data on the presidential, U.S. Senate, U.S. House and Governor races. This information is available at national, state and county levels.

Need a starting point? All of the coverage is easily accessible from the CNN.com home page. You can also go to our Election Results area to start diving in to our comprehensive Election Results coverage.

CNN.com also covers several key ballot measures, exit poll results and special coverage on key battleground states. In addition, every state has its own full results page so you can see all of the races, key ballot measures and latest projections in your state.

When do results start coming in?
Election results start coming in at approximately 6 p.m. ET as CNN begins receiving vote counts from the state precincts with the earliest poll closing times. Statewide poll closings start at 7 p.m. ET, with polls remaining open in some states until 1 a.m. ET. If there are multiple poll closing times in a state, CNN will not project a winner and only release select exit poll information for that state until the last poll closing time, even though vote counts may start appearing sooner. View the full list of last poll closing times. How do I read Exit Polls?

How does CNN make its projections?
CNN receives data from two key sources – AP and Edison Media Research – and uses a sample of precinct data from these sources. In races where results do not appear to be close, projections are made on exit poll data alone. In races that are close, CNN will wait for votes to be counted and reported. Read more about this process

How can I make my own projections?
You can calculate the likelihood of particular voting scenarios using CNN.com’s Electoral Map Calculator. This calculator allows you to create different scenarios and project the winner. On Election Night, the calculator will lock down CNN projections on a state-by-state basis while allowing you to choose winners for the remaining states and predict an outcome. Want information on what the latest polls are saying to help you make your pick? See the Election Tracker: Candidate Polls.

How can I keep track of races that I care about in one place?

You can track up to 35 races using the Your Races feature. Your Races allows you to select by race, state or location. You can start by entering your ZIP code, or you can customize Your Races by including different races and states you are interested in. Want to keep track of the battleground states? Simply select “battleground states” from the race menu, add them to Your Races and keep track of them throughout the night. Once you have made your selections, you will be asked to select your top three races, which will “follow” you in a module throughout the Election Results pages as you navigate the site.

Where can I find all the latest analysis from the CNN Political Unit?

The Best Political Team will offer reporting, analysis and live blogging on the Political Ticker, where you will also find the latest information on voter problems, key congressional races, voter turnout and the latest information on the campaign trail.

I am unsure how electoral votes work or what “balance of power” really means. Is there a place that explains these terms at a basic level?
The Electoral College process along with information on where and how to vote can be found in our Elections 101 section. In addition, a comprehensive glossary of elections terms takes the mystery out of some of our commonly used terms throughout the election site.

How can I find information about where candidates stand on a particular issue?

Simply go to our Issues section within the Election Center for information on how the presidential and vice presidential candidates would tackle the big issues currently facing our nation.

How can I find out more about the campaigns and how their strategies – campaign visits, ad spending, etc. - affected the Election?
Our comprehensive Election Tracker includes information on candidate polling, fundraising, ad spending, candidate visits and past results. You can also try the Power Play feature that lets you “mash up,” or compare, two categories to see the correlations.

Does CNN.com cover third party candidates?

CNN.com covers third party candidates throughout our results pages as they affect specific state races. At the national level, users will be able to track every vote for president on one page, at cnn.com/thirdparties.

Where can I share my views on this election?
CNN.com has several places where you can discuss the issues that matter to you. The Forum offers lively debate and discussion and allows you to build a badge that reflect your political beliefs, compare your views to others and — for Facebook users — connect and share with your friends. iReport.com is an entirely user-generated online destination that provides a place for you share the experiences you have had during this election. Here you can upload photos and videos to help tell your story, and you may even find that your coverage gets included on CNN! Finally, CNN.com selects several stories a day where users can “sound off” by submitting comments about a particular article or video.

Can I view election results on my mobile device?
CNN offers election results on your phone so you can get the latest numbers in the presidential, U.S. Senate, U.S. House and Governor races and also find races by your ZIP code. Just type cnn.com into your phone’s browser to get started.

What can I expect to see on CNN.com LIVE?
Expect to see all the excitement of the day and night on our live, multi-stream video news service. CNN.com Live will stream live reports from polling stations across the country, along with the analysis from guests, contributors and members of the Best Political Team on Television. As polls close, the CNN.com LIVE team will bring you real-time election results and analysis. We’ll also be streaming all the major acceptance and concession speeches. Catch highlights on VOD later if you missed anything.

Posted by: Lori Adams, Director of User Experience
Filed under: elections • features • feedback


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February 13, 2008
Posted: 04:17 PM ET

On Super Tuesday CNN.com collected user feedback through comment cards on our web site. We’ve used this feedback to improve our Elections coverage on the site and make it more useful and user friendly for our viewers. We hope you appreciate the changes and continue to come to CNN for the latest Election news and results. Below we’ve answered a few of the top questions puzzling some of our users along with answers. Got more questions? Send them to us through our blog and we’ll do our best to respond!

Your Questions:

I notice your Election Center pages show pledged along with superdelegates or Unpledged RNC total delegates. Why do you show this breakdown, and what’s the difference?
CNN.com shows the breakdown of delegate types to give our audience an accurate picture of who is ahead in the race for the party nomination. Pledged delegates are those delegates who are won by candidates in primaries and caucuses. They’re called pledged because they pledge to support their candidates at the national conventions. Superdelegates are Democratic officeholders and party officials guaranteed national convention seats while Unpledged RNC member delegates are Republican Party officials guaranteed national convention seats. Superdelegates and Unpledged RNC member delegates can support the candidate of their choice. In a tight race Superdelegates and Unpledged RNC member delegates can end up securing the nomination one way or the other. Thus, we think it is important to show the breakdown so that our users get the full picture of who CNN projects is ahead. More about the delegate selection process.

When does CNN add states to the Election Center results pages?

Your state’s page will appear within our election results navigation on the morning of your state’s primary or caucus. Once the contest is held in your state you can view the results, amount of delegates awarded, exit poll data, and more within our Elections Center. To find out when your state’s event is scheduled, check out our Election 101: Path to the Presidency, which includes a calendar of contest events.

Why are the names I saw on the ballot at my voting precinct different from the names on your results tables?
There may be fewer names displayed on our results tables than what you see on your ballot because CNN.com only displays those candidates considered editorially relevant by The Associated Press (AP) and Edison Media Research (EMR), which provide the results feed to CNN. Thus, there may be some candidates you see on your ballot that do not display on CNN because they are officially out of the race or are not considered editorially relevant. How CNN projects winners.

Some states don’t show 100% precincts reporting, even though the race happened a while ago. Why is that happening, and when will we see the rest of the results?
Some states spread their contests over several days, and the results feed from AP/EMR when they are reported by state or party officials. So partial results may remain on the results tables for some time. Once results are in we will display them on our tables.

Posted by: Lori Adams, Director of User Experience
Filed under: content • elections • feedback


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September 24, 2007
Posted: 09:38 AM ET

We launched CNNPolitics.com on Friday to open a gateway to the depth of CNN’s political reporting.

We’re offering political junkies a bookmark to everything that happens in Washington and along the campaign trail. And for those whose interest in politics isn’t quite so passionate, you’ll find the latest headlines and video on the big stories and hot topics, some fun stuff and some surprises every time you check in.

CNNPolitics.com brings the newsgathering of the best political team to one online destination. Our “ticker” is a constant stream of news - as it happens - from hundreds of CNN journalists. As the presidential campaigns heat up, we’re adding complete coverage from the key early-voting states. We’re also streaming live video - a LOT of video - from events and interviews with those making news. Plus, you can get an all-access pass to our comprehensive politics video library.

Want to know what it all means? Find out with insight from our analysts across the political spectrum - not just what happened, but how and why it happened, and what’s going to happen next.

We’re matching up presidential candidates on where they stand on issues, how much money they’ve collected, how they’re spending it and what it means in the polls. You can find key dates on the road to the 2008 elections, check out some zingers delivered in debates past or match up presidential candidates in a game of Presidential Pong.

In coming weeks, we’ll give you more ways to make yourself heard. We want your thoughts - and your e-mail and video - on issues that you care about. We’ll give you ways to question the candidates yourself, and we’ll let you caucus on those issues in our online political community.

And the site will get deeper and richer as the election gets closer.

We’ll analyze where campaign contributions are coming from. We’ll update you on all the latest polls. We’ll track where the candidates are every day. We’ll keep a running count of who has the most delegates lined up. We’ll blog from our Election Express bus as it rolls across the country.

Need more than that? Then tell us - we want to hear how we’re doing and what we can do better.

Posted by: John Helton, Sr. Producer, Politics
Filed under: content • elections • politics


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Welcome! Join us for a behind-the-scenes look at CNN.com. We don't just want to talk about what we're doing, we want to have a conversation with you to see what you think. We need your help as we continue to evolve the way news is delivered online.

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